Discuss a project

AI AUTOMATION FOR BUSINESSES

Your Team Is Drowning in Repetitive Admin Work

If your day is filled with copying data between apps, chasing donors, replying to the same enquiries, or reconciling Stripe with your accounts — automation can take it off your plate. We build it for you, end to end.

Drowning in admin?
Hours lost to copy-paste between apps.
Missing follow-ups?
Leads, donors and customers fall through the cracks.
Same questions daily?
Support emails and DMs eat your team’s time.

Here’s the reality: most small teams don’t need more staff — they need their existing tools to talk to each other. We connect them with smart automation and Claude AI so the work runs itself, while you focus on growth.

What is AI business automation and how can it help my business?

AI business automation means connecting the apps your business already uses — your inbox, CRM, donation platform, accounting software and customer enquiry forms — so they pass data and respond to customers without you copying and pasting between them. Ummah Design builds custom automations using n8n, Make, Claude AI and OpenAI for charities, online schools, ecommerce stores and small businesses across the UK and the Gulf. Typical projects include: instant lead reply within five minutes, donation receipts automated with Gift Aid claims, customer support agents handling tier-1 questions in English and Arabic, and weekly reconciliation between Stripe and Xero. Pricing starts at £500 for a single workflow and £2,500+ for a full multi-system setup with ongoing maintenance. Every automation we build is documented, owned by you, and adjustable as your business grows. Most clients save 10–20 hours per week within the first month of going live.

Diagram: Shopify, Stripe and WhatsApp connected through Claude AI to Xero, Google Sheets and Slack

We Build Automations That Run Your Business In The Background

Automation isn’t a buzzword. It’s the difference between a team that spends Monday morning copying yesterday’s orders into a spreadsheet, and a team that walks in to find the work already done.

We connect the apps you already use — Shopify, Stripe, Mailchimp, your CRM, WhatsApp, Google Sheets, Xero, your booking system — so they hand off work to each other automatically. Then we layer Claude AI on top so the system can read, write, decide and respond like a junior team member who never sleeps.

Clean, reliable workflows that grow with your business — no brittle integrations, no copy-paste between tabs.

USE CASES

Real Automations We Build For Real Businesses

Every business has its own version of the boring stuff. Here are nine packages we’ve productised — most live within 2 to 4 weeks of the audit call.

If your workflow isn’t on this list, it’s still likely automatable. Tell us about it on a free audit call.

SIMPLE PROCESS

How We Work

Four simple steps from your first call to a live, working automation.

  1. 1

    Free Audit Call

    30-minute call. We map your week and find the hour-eaters worth automating first.

  2. 2

    Design & Scope

    A clear written proposal with workflow design, fixed cost and timeline. No jargon.

  3. 3

    Build & Test

    We build it in your stack, test with real data, and walk you through it before launch.

  4. 4

    Run & Improve

    Monitoring, fixes and monthly improvement reviews. The automation grows with you.

You don’t need to know what runs under the hood. You bring the problems — we bring the system.

Built For Small Teams That Need It Done Properly

Lots of agencies will sell you AI. Few of them have actually run a small business, served charities for a decade, or sat across from a founder explaining what their automation needs to do in plain English. We have.

  • Production-grade automation infrastructure — reliable, monitored and built to scale
  • Claude AI baked in for the smart parts — drafting, classifying, deciding and summarising
  • UK-based and charity-experienced — Gift Aid, donor management and Ramadan campaigns all done before
  • Multilingual team — English, Arabic, Russian and Turkish — we work with international SMBs daily
  • Ongoing support included — we maintain what we build, we don’t hand it over and disappear

Most of our clients come to us through referrals. That’s the business we want to be in.

Example AI automation workflow built by Ummah Design — social media accounts connected to AI content generation, image upload and post scheduling

TESTIMONIAL

Our admin team used to spend three days every Gift Aid quarter chasing donor records and submitting claims by hand. The automation Ummah Design built does it in minutes — and we’ve recovered lapsed donors we’d forgotten about.

Sister K. Operations Lead, UK Muslim Charity

CONTACT US

Let’s automate the boring parts and free up your week